General Tariff Regulations for Carriage on Ship

§ 1 General Regulations

These General Tariff Regulations (hereinafter also referred to as "GTR") apply to all regular carriage by FRS Elbfähre Glückstadt Wischhafen GmbH (hereinafter also referred to as "Carrier") and - if marked - for special Tours of the Carrier. With the conclusion of the contract the GTR become part of the contract of carriage; the Passenger accepts these with binding effect. an. 

§ 2 Tickets

1. Tickets are transferable until the start of the carriage, unless they are for Special Tours (§ 5) or Discount Offers (§ 6). If tickets are marked with a specific date, they are only valid for the transport specified at that time. Tickets can only be booked at the fares valid at the time of booking in accordance with § 8 GTR.

2. Tickets for one way trips entitle the holder to a single carriage between the port of departure and the port of destination stated on the ticket.

3. Weekly tickets entitle the holder to make any number of outward and return trips between the port of departure and port of destination as shown on the ticket and within the specified period; however, for a maximum of one week from the date of issue.

4. There are separate tickets for motorised and non-motorised vehicles and bicycles. These are subject to special prices. The different types of tickets can be found on our website. Tickets for vehicles are valid only for the vehicle for which they were purchased and in conjunction with the corresponding vehicle registration document, which must be presented to the Carrier on request.

5. For dogs tickets respective to the ticket type need to be purchased.

§ 3 Reduced fares

1. Children under the age of four do not pay a fare. Children from four years to 13 years receive a reduced fare on regular ferry tariffs.

2. Groups of at least 8 paying people (adults, school classes or youth groups) receive ticket according to the group tariff.

3. Any fare reductions will be granted only upon prior application. The application must be accompanied by appropriate evidence entitlement to the fare reduction.

4. If incorrect information is provided in the application for a fare reduction, or if changes in these conditions are not communicated to the Carrier immediately before the start of the Carriage, the Passenger shall lose the right to benefit from the fare reduction for one year from the date of the unjustified application of the reduction.

§ 4 Benefits and additional offers as well as promotions

1. In addition to the above-mentioned tickets and reduced fares, special promotional prices and cooperation offers with third parties may be offered. These are published as part of the transport tariffs.

2. Additional offers must be booked before departure. A cancellation due to operational requirements is also possible at short notice. In this case, the corresponding fees will be reimbursed.

§ 5 Special Tours

Special Tours are all carriages within the meaning of § 11 of the General Terms of Carriage (“GTC”). Separate regulations and tariffs apply to them. These can be found in the respective offer and our GTC

§ 6 Increased fare

Under the conditions of § 5 GTC, the Carrier reserves the right to demand that an increased fare is to be paid by the Passenger.

§ 7 Transport tariffs

1. The transport tariffs shall be determined separately, irrespective of these tariff provisions. They are published on the Carrier’s website and on timetables or may be obtained from the Carrier's points of sale.

2. Tickets may only be purchased at the fares in force at the time of booking. A subsequent rebooking to e.g. special offers is not possible.

3. Rebooking from regular tickets to reduced tickets is only possible until departure.

4. Prices are subject to change due to general increases in fuel costs. If more than 4 (four) months have elapsed between conclusion of the contract of carriage and commencement of the journey, the Carrier is entitled to adjust the carriage charge to the extent that price factors in connection with the carriage in question, such as port charges, wages and salaries, fuel, interest rates, exchange rates, etc., over which the Carrier has no influence, have changed in the meantime. The Passenger shall be informed immediately of the price increase. On request, the composition of the price increase shall be made transparent to the Passenger.

§ 8 Miscellaneous

1. This document is a translation of the Carrier’s German General Tariff Regulations („Allgemeine Tarifbedingungen“). This document only serves to inform the Passenger and has no legal effect.

2. The content of the German General Tariff Regulations is legally binding. In case of discrepancies between the translation and the original German General Tariff Regulations the German version prevails.


Version 06.2024